PRIVACY / NIHILUX
This Privacy Policy explains how NIHILUX handles personal information across NIHILUX.WORLD, NIHILUX ONE, Lumara, My Journey, Member Connect, NIHILUX Events, NIHILUX TV, Commerce, and related services. It should be read together with the Terms of Use.
Account and profile information may include name, email address, authentication data, profile choices, and settings. Member activity may include TODAY selections, deliberately preserved Journey entries, decisions, commitments, projects, Lumara conversations, Library activity, and feature preferences.
Member Connect may process connection relationships, text messages, voice messages, images, video or other supported media, blocking/reporting state, delivery metadata, and technical records needed to operate the service. Connect is private and access-controlled but is not represented as end-to-end encrypted.
Events data may include organizer identity and business details, event information, buyer name/email, ticket selections, payment/order status, QR-ticket and check-in records, staff permissions, and refund records. Commerce data may include customer contact details, shipping address, order items, tax/shipping calculations, fulfillment, and refund history.
TV may process viewing entitlement, episode/source access, playback progress, and resume state. Technical data may include device/browser information, security logs, error/diagnostic events, push-notification subscription data, and similar operational information.
Square or another disclosed payment processor handles raw card and wallet credentials. NIHILUX receives transaction identifiers, status, totals, receipt or refund information, and other payment metadata needed to operate orders, but does not store raw card numbers or raw wallet credentials.
NIHILUX uses information to provide and authenticate services, preserve member-requested continuity, generate Lumara responses, deliver private communications, process orders and tickets, support TV playback, send transactional messages, prevent abuse and fraud, troubleshoot, secure the platform, comply with law, and enforce agreements.
Private information should be used only for legitimate product purposes and with access limited to what is reasonably necessary. Technical ability to access data does not by itself create authority to use it.
Content you submit to Lumara is processed by NIHILUX and the AI/model infrastructure necessary to generate responses and operate the feature. Do not treat Lumara as a confidential professional service or emergency channel. Avoid submitting information you do not need to provide.
NIHILUX distinguishes member conversation, Journey evidence, System Knowledge, Canon, and other sources in product governance. The Privacy Policy does not convert one source into another or authorize silent Journey writes.
Connect content is delivered to the intended participant(s) and stored or transmitted as needed to operate the feature. Because Connect is not end-to-end encrypted, do not use it when end-to-end encryption is required. Recipients may retain copies outside NIHILUX after delivery.
NIHILUX does not authorize Lumara to browse private member-to-member conversations as a general capability. NIHILUX personnel or systems may access limited information when reasonably necessary for operation, security, troubleshooting, responding to a report, protecting rights or safety, or complying with lawful process.
NIHILUX may share information with service providers that process data on NIHILUX's behalf, such as Floot hosting/infrastructure, Square payment services, Resend transactional email, Mux media infrastructure, push-notification infrastructure, and AI/model infrastructure used to operate Lumara.
For an independently organized event, buyer and ticket information necessary to operate the event may be made available to the approved organizer and authorized event staff according to their roles. NIHILUX may also disclose information when reasonably necessary to comply with law, lawful process, prevent fraud or abuse, protect rights and safety, or complete a business transaction subject to appropriate protections.
Members may choose to discuss personal, faith, wellness, financial, relationship, or other sensitive topics. NIHILUX is not a healthcare provider and NIHILUX ONE is not intended to function as a medical-record system. Submit only information reasonably necessary for the experience you want.
Privacy and security promises must match actual product behavior. NIHILUX will not describe data as end-to-end encrypted, anonymous, deleted, or inaccessible unless the applicable system actually supports that claim.
NIHILUX retains information for as long as reasonably necessary to provide the service, preserve member-requested records, complete transactions, maintain security and audit history, resolve disputes, meet legal obligations, and enforce agreements. Different data types may require different retention periods.
Features may let you delete messages, clear conversations, or change account data. Deletion from the active product does not necessarily erase recipient-held copies, transaction records that must be retained, security logs, or backups immediately. Where applicable law grants deletion rights, NIHILUX will process eligible requests subject to lawful exceptions.
NIHILUX uses access controls and other safeguards appropriate to the services it operates, but no networked system can promise absolute security. Members should protect account credentials, use appropriate device security, and report suspected unauthorized access.
NIHILUX services are not directed to children under 13, and NIHILUX does not knowingly seek personal information from children under 13 through ordinary account creation. If NIHILUX learns that information from a child under 13 was collected without legally required authorization, NIHILUX may take steps to delete or restrict it.
Depending on where you live, applicable law may give you rights to request access, correction, deletion, portability, restriction, or information about certain processing. Requests can be sent to NIHILUX.WORLD@gmail.com. NIHILUX may need to verify identity and may retain information where law permits or requires it.
NIHILUX may update this Privacy Policy as products, providers, or legal requirements change. The effective date and version identify the policy presented. Material changes may be surfaced in the product and, where appropriate, renewed acknowledgment may be requested.
Privacy questions or requests may be sent to NIHILUX.WORLD@gmail.com or mailed to NIHILUX, 1350 B Pennsylvania Ave SE, Washington, DC 20003.