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COMMERCE / POLICIES

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checkout.

Made-to-order terms, shipping, tax, payment, returns, and refunds — stated before you place an order.
01
ORDER MODEL

Made to order

NIHILUX Hair is offered on a non-tracked, made-to-order model. “Available to order” means the selected option is currently offered for purchase; it is not a claim that a specific warehouse quantity is being displayed.

02
PRODUCT SELECTION

Choose carefully

Confirm the product type, texture, length, quantity, and delivery details before checkout. The exact selected variant controls the displayed product price.

03
SHIPPING

$15 flat USPS shipping

NIHILUX Hair orders shipping within the United States use a $15 flat USPS shipping charge. The shipping charge is shown in checkout before payment.

04
TAX

Verified before payment

Taxes are calculated from the destination and configured tax rules. A destination without a verified tax decision is intentionally blocked from payment rather than silently treated as tax-free.

05
PAYMENT

Square handles card data

NIHILUX owns the order relationship and purchase record. Square is the payment processor. NIHILUX does not store raw card numbers.

06
RETURNS + REFUNDS

All sales are final

Because NIHILUX Hair is made to order, all sales are final and we do not accept returns or issue refunds for change of mind, incorrect product selection, texture, length, or quantity. If NIHILUX ships the wrong item or an item arrives defective, contact NIHILUX promptly through the Contact page so the order can be reviewed and, when verified, corrected or refunded as appropriate.

Questions before ordering?

Ask before the transaction.

Contact NIHILUX